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Supported Systems/Browsers

Blackboard™ Learn Release 9.1 was tested with a variety of platform technologies as well as common client-side technologies.

Certified: Fully tested and supported.

Compatible: Partially tested but should function properly.

Unsupported: Either unsupported by the vendor or not tested.


WINDOWS OPERATING SYSTEM

 IE 10IE 9IE 8Firefox
(ESR)
Firefox
(Final Release Channel)
Chrome
(Stable Channel)
Windows XP (32-bit)*Unsupported 
by Microsoft
Unsupported
by Microsoft
CompatibleCertifiedCompatibleCompatible
Windows Vista (32-bit)Unsupported 
by Microsoft
CertifiedCompatibleCertifiedCertifiedCompatible
Windows Vista (64-bit)Unsupported 
by Microsoft
CompatibleCompatibleCertifiedCompatibleCompatible
Windows 7 (32-bit)Compatible
 
CertifiedCompatibleCertifiedCertifiedCertified
Windows 7 (64-bit) Certified 
 
CertifiedCompatibleCertifiedCertifiedCertified
Windows 8 (32-bit)CompatibleUnsupported 
by Microsoft
Unsupported 
by Microsoft
CertifiedCertifiedCertified
Windows 8 (64-bit) CertifiedUnsupported 
by Microsoft
Unsupported 
by Microsoft
CertifiedCertifiedCertified

 

MAC OSX OPERATING SYSTEM


 Safari 6.0.3Safari 6.0.1Safari 5.1Safari 5.0Safari 4.0Firefox
(ESR)
Firefox  
(Final  Release Channel)
Chrome
(Stable Channel)
Mac OSX 10.6Unsupported 
by Apple
Unsupported 
by Apple
CertifiedCertifiedCompatibleCertifiedCertifiedCertified
Mac OSX 10.7CertifiedCertified (10.7.5)CertifiedUnsupported
by Apple
Unsupported
by Apple
CertifiedCertifiedCertified
Mac OSX 10.8Certified
(10.8.3)
Certified (10.8.2)CertifiedUnsupported 
by Apple
Unsupported
by Apple
CertifiedCertifiedCertified
Configuration Notes:
  • Microsoft SQL Server 2008(R1) will not be supported past SP11.
  • 64-bit Client Operating Systems: We are generally un-prepared to test 64-bit versions of client operating systems.  We will continue to keep Windows XP 64-bit unlisted.  64-bit Windows Vista and Windows 7 will remain Compatible [June 2011]
  • Internet Explorer 8 is only supported in Standards Mode.
  • Internet Explorer 9 is only supported in Standards Mode.
  • Blackboard strives to make all its products as accessible as possible.  JAWS 13 and 14 were used during accessibility testing of 9.1 SP13.
  • Chrome support: due to the auto-update feature of Chrome, support is based on the version available at the time of testing. 9.1 SP13 was tested with Chrome 26.0.x.
  • Firefox support: due to the auto-update feature of Firefox, support is based on the version available at the time of testing. 9.1 SP13 was tested with Firefox versions 20.0.x  and 17.0.x (ESR).
  • Note on OSX 1.8 Java is no longer shipped as part of the OS install and must be downloaded and installed by users on request of application/applet - this is a one time action on the part of the user.
Client Technology Highlights of Changes from Previous Service Packs
  • OSX 10.8/Safari 6.x support added
  • Windows 8 and IE10 support added (focus on 64 bit)
Technologies NOT supported
  • Internet Explorer 6, 7
  • Firefox 1.x, 2.0, 3.0, 3.5 and 3.6
  • Safari 2.0, 3.x  (or any version on Windows)
  • Windows XP 64-bit (unlisted)
  • Mac OSX 10.3, OSX 10.4, OSX 10.5
  • Jre 5 though it may continue to work
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